Shipping & Delivery

Most orders are processed within 2 to 7 business days. Orders are processed Monday through Friday, excluding holidays. Orders placed on Friday, Saturday and Sunday will be processed on the following Monday. Processing times may be extended during holidays and promotions. Bdellium Tools reserves right to delay shipment or cancel any suspected fraud or activity. 

We are NOT responsible for customer's incorrect input of information including Name, shipping address, etc. If the package is returned to us, we can send it out again, however if it is lost or stolen we will not be held responsible for it.

Domestic

Free standard shipping for orders $50 and over. 

Based on your location, shipping rates vary per weight and selected shipping method. Shipping charges for your order will be calculated and displayed at Checkout. For Standard shipping, your order will be shipped using UPS Ground or USPS First Class depending on the weight of the order. Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update. 

2^nd & Next Day orders must be placed by 8:00 AM PST Monday through Friday for guaranteed same day shipping. 2^nd & Next Day shipping have restriction on APO/FPO, AK, HI, US protectorates.

International

At this time we ship to the following countries: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, Canada, Chile, China, Costa Rica, Czechia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Israel, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Panama, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, and United Kingdom, Vietnam. 

Based on your location, shipping rates vary per weight and selected method of shipping. Find the quoted shipping price at check out.

For all international orders shipping outside of the United States, the shipping options may or may not include all import fees, which are the buyer's responsibility, calculated to be paid at checkout, depending on the destination country. Any additional fees incurred at the destination, such as import duties, taxes, and charges, are not included in the item price or shipping cost. These charges are the buyer's responsibility, where applicable.

Have questions or concerns about your order? Please email our customer service team at: support@bdelliumtools.com