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Returns

Didn’t work out for you? No worries! Returns will be honored within 30 days from ship date. Please email customer care at support@bdelliumtools.com and request a Return Merchandise Authorization (RMA) number.

Buyers are responsible for all return shipping costs. Return shipping will only be reimbursed for shipment errors or defective goods. All returned merchandise must be in original condition, including all packaging materials. Damaged or used products and missing components/packaging will be subject to a 15% restocking fee. Refunds will be credited to the original method of payment.

Tradeshow Purchase Returns
Returns from Tradeshows will be honored if the purchase was made with a receipt. All returned merchandise must be in original condition, including all packaging materials. 

Cancellations
If you wish to cancel your order, please email customer care immediately at support@bdelliumtools.com. Please note that some orders may be too far along the shipping process, and it may not be possible to cancel your order.

Questions?

Contact us at support@bdelliumtools.com